Do you have any brick and mortar stores where I can physically see the products?
Caseology currently does not have a physical storefront. However, you may see a wide selection of our products being displayed and sold by our Authorized Resellers. You may contact our Customer Support Team
for a list of Authorized Resellers that may be near your area.
For more information regarding the availability of certain products, we kindly ask that you contact an Authorized Reseller directly as inventory and stock will vary by seller.
Is my Caseology case and/or screen protector compatible with 3rd party products?
Most of our Caseology screen protectors can be used with our Caseology cases as they have been designed and developed with compatibility in mind. However, unless otherwise specified, we are unable to guarantee the compatibility of another ...
Do you have any global or domestic resellers?
We are happy to say that we have our products available in multiple stores all over the world. Please contact our Customer Support Team with your area of residence, and we will be happy to provide you with Authorized Caseology Resellers near you. ...
What do I do if I didn’t receive my shipment?
If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can best assist you. We want to ensure that all our customers are able to receive and ...
Is shipping refundable when I return an item?
We are able to issue refunds for all products that are returned. However, customers are responsible for all return shipping costs and initial shipping costs for the order, and these costs are nonrefundable.
How should I clean my case?
We suggest cleaning your case with mild soap and warm water or with a damp microfiber cloth. Most stains can be removed using these methods. The products can then be air dried or dried lightly with a paper towel. Please note that any damages that ...