I didn’t mean to use my points to redeem rewards. Can I get them back?
How do I use my points?
You can use your points to redeem reward coupons through the Caseology Rewards widget located on the bottom right side of the website. There are three different rewards available to redeem - $5, $10, and $20 vouchers - which can be used on your ...
What do the ‘approved,’ ‘pending,’ and ‘cancelled’ statuses mean regarding my points?
Approved: These points can be redeemed on rewards immediately. Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals Cancelled: These points will not be added to your account. For ...
Can purchases made from Caseology Amazon or authorized resellers qualify towards my Rewards Points?
As Caseology Amazon and our Authorized Resellers operate independently from our Caseologycases.com store with their own promotional events, discounts, and policies, purchases from these channels will not be eligible towards our Caseology Rewards ...
What is Caseology Rewards and what are the benefits?
Caseology’s new rewards program offers customers extra perks and exclusive services when shopping at Caseologycases.com. In addition, members earn points through purchases and various actions that accumulate towards redeeming reward coupons. It’s ...
What do I do if I didn’t receive my shipment?
If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can best assist you. We want to ensure that all our customers are able to receive and ...