COVID-19: Will my order experience any delays?
Here at our California shipping center, our warehouse employees are taking extra safety precautions while making sure orders ship out with minimal processing time.
We encourage you to stay up to date with your chosen courier as they may impose shipping restrictions to certain destinations depending on the current situation. Please refer to the following links:
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Order cut-off time is 10:00 AM PST, so any order ...
How much will it cost to ship my order?
We offer free domestic shipping for standard orders (under 16 oz) to destinations within the contiguous United States! For expedited shipping options or international destinations, shipping costs will vary depending on the carrier, shipping method, ...
COVID-19: How is Caseology helping with COVID-19 relief? How can I help?
All Spigen branded web stores (www.caseologycases.com, www.spigen.com, and www.cyrillcase.com) are partnering with Direct Relief, a humanitarian aid organization that coordinates with public health officials, non profit organizations, and businesses ...
Can I make changes to my order?
We do apologize for the inconvenience, however, we are unable to make changes to your order. If your order has not been processed out yet, what we can do is cancel the current order so you can make a brand new order with the item(s) you prefer. ...
Where can I find my order number?
Your order number can be found in your order confirmation email. If you are not able to locate this information, please contact our Customer Support Team, and we will be happy to look into it for you.